Privacy Policy

Data We Collect

KRS Tea operates its website through secure hosting providers that comply with applicable data protection regulations. Your data is stored securely and protected using industry-standard security practices.

Registration Data

When you register on our website, we may collect your name, email address, phone number, company name (if applicable), and other profile information. You may view, update, or request deletion of your personal information at any time.

Order & Purchase Data

When you place an order with KRS Tea, we collect necessary billing and shipping details such as name, address, contact number, and payment information. This data is required to process your orders and provide customer service.

Support & Inquiry Data

If you contact us through our website forms, WhatsApp, email, or customer support channels, we collect the information you voluntarily provide. This data is used strictly for customer service purposes and is never sold to third parties.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form along with IP address and browser details to prevent spam and ensure website security.

Analytics

We may use analytics tools to understand website traffic and improve user experience. These tools collect anonymous usage data and do not store personally identifiable information.

Use of Personal Data

KRS Tea uses personal data for the following purposes:

Processing orders and deliveries

Providing customer support

Responding to inquiries

Sending order updates and important service information

Improving website functionality and user experience

Preventing fraud and ensuring website security

We do not use your personal information for unsolicited marketing without your consent.

 Embedded Content & Third-Party Services

Our website may include embedded content (such as YouTube videos or social media feeds). These third-party platforms may collect data according to their own privacy policies. KRS Tea does not control these external privacy practices.

Cookies Policy

Our website uses cookies to improve browsing experience and website performance. Cookies help us:

Remember user preferences

Improve website functionality

Analyze traffic for performance improvement

You may disable cookies through your browser settings if preferred.

 Who Has Access to Your Data

If you are a registered customer, your data may be accessed by:

Website administrators

Customer support representatives (for service purposes only)

We do not sell, rent, or trade your personal information.

 Third-Party Data Sharing

We may share limited data with trusted partners strictly for operational purposes, such as:

Payment gateway providers

Shipping and logistics partners

Website hosting providers

These partners are required to maintain confidentiality and data protection standards.

 Data Retention

We retain your personal data only as long as necessary for business, legal, or security purposes. You may request deletion of your data at any time, subject to legal requirements.

Security Measures

KRS Tea uses SSL/HTTPS encryption to protect user data. We implement appropriate technical and administrative measures to safeguard your personal information against unauthorized access or misuse.

 Your Rights

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data (subject to legal obligations)

Withdraw consent for data usage

For any privacy-related concerns, you may contact us through our official communication channels.

Legal Disclosure

KRS Tea may disclose personal information if required by law or in response to valid legal requests from government authorities or law enforcement agencies.